1. Information We Collect

Arixolve collects several types of information from and about users of our services, including:

Personal information you provide when using our services, such as name, email address, and contact details
Information about your interactions with our AI-powered solutions
Technical data including IP address, browser type, device information, and usage statistics
Content and information submitted through our voice-enabled chatbots and other service channels

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our e-governance services
Develop new products, services, and features
Train and improve our artificial intelligence and machine learning models
Analyze usage patterns to enhance user experience
Respond to your requests, comments, and questions
Comply with legal obligations and regulatory requirements

3. Data Security

Arixolve implements appropriate technical and organizational measures to protect the security, confidentiality, and integrity of your data. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We may share your information with:

Government agencies and partners as necessary to provide our services
Service providers who perform services on our behalf under confidentiality agreements
Legal authorities when required by law or to protect our rights

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal information
The right to rectify or update your personal information
The right to restrict or object to certain processing of your data
The right to request deletion of your personal information where applicable
The right to data portability

To exercise these rights, please contact us using the information provided below.

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@arixolve.com
Address: Arixolve Headquarters, Bengaluru, India